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Frequently Asked Questions
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Account Settings & Login
Where can I view my personal info? Can I edit the same?
How do I edit the name?
How do I change mobile number?
How to reset the password?
I have not received OTP on mobile number.
See all 16 articles
Rewards and Points
How to reward points to the team member?
I am unable to view the allocated points in my account?
Can I use allocate points for my personal purpose?
What do you mean by Peer Rewards?
Can I nominate an employee from different department?
See all 105 articles
How to recharge the account?
What will be the validity of points recharged, if expired can it be retracted?
Can I allocate points to Managers for rewarding?
Can I add new manager to allocate the points, also is it possible to change the current designation to Manager?
Is there a limit to the number of users that can be added in the system?
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Where do I login to Xoxoday enterprise?
Experience Redemption - Enterprise Portal to Xoxoday
How do I place an order for an experience?
How do I place an order for a gift voucher?
How do I place an order for an international gift voucher?
See all 55 articles
Cancellations,Payments & Refunds
Is the Payment Mode secure?
How to pay the difference amount in the portal ?
How do I pay the extra amount for the order?
I have received the amount paid for my order. How about the points used for the order?
I want to cancel my order placed last week.
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How can I track my gift box delivery after updating the address?
Can I change my postal address once dispatched?
Address Link does not work. How do I submit my address?
I am unable to Submit the address in the provided address link
Can my friends/Family/Neighbours accept the Gift box on my behalf?
See all 18 articles
How does Xoxoday Enterprise Works?
Who is an Engaged employee?
Why should I implement Xoxoday Enterprise?
How does Xoxoday Enterprise improve collaboration?
How is Xoxoday Enterprise different from other reward and recognition portal?
See all 34 articles