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Brand Vouchers

I am unable to redeem an Amazon Voucher?
Amazon has restricted distribution of vouchers to the companies who have not submitted KYC documents. To redeem Amazon voucher, please contact your HR a...
Thu, 10 Aug, 2017 at 1:30 PM
How many days will it take to get the voucher delivered?
We make it a point to deliver the voucher within 4 hours, however if there is a delay from the vendor side it might take up to 24 to 48 hours.
Thu, 10 Aug, 2017 at 1:33 PM
Do you have Instant delivery of vouchers?
No. We make it a point to deliver the voucher within 4 hours however if there is a delay from the vendor side it might take upto 24 to 48 hours.
Thu, 10 Aug, 2017 at 1:41 PM
Can I redeem my Xoxo voucher on International Brand Vouchers
International Vouchers can be redeemed only if these are mapped to your account.
Thu, 10 Aug, 2017 at 3:26 PM
I have not received all the vouchers ordered?
This may be due to a technical error.  We request you to write a mail to cs@xoxoday.com with the screenshot of email which is received by you.
Thu, 10 Aug, 2017 at 4:35 PM
I cannot find the vouchers in email body?
We have sent you a Zip folder with the password. Please open the attachment with the password to find the vouchers. If you're still not able to fin...
Thu, 10 Aug, 2017 at 4:39 PM
Why do you need KYC details for the orders?
 As per the company policies, any order above 5000 would require KYC details of the customer.  Acceptable KYC documents are Pan Card, Aadhaar Card or any g...
Thu, 10 Aug, 2017 at 4:40 PM
I want to change the brand of my voucher
Sorry! We will not be able to do this.  Brand Vouchers once delivered will not be taken back/ refunded/ cancelled / changed to another brand.  The vou...
Thu, 10 Aug, 2017 at 5:06 PM
Can I redeem my Points/Xoxo Voucher directly in Brand Outlets
No, you cannot use the Points/Xoxo Vouchers directly in Brand Outlets.  This has to be redeemed in enterprise.xoxoday.com
Tue, 28 Nov, 2017 at 5:13 PM
Why I am getting Special Charges while redeeming my Points.
If you are redeeming your points on a gift voucher there will be a 10% special charges. Special Charges are not applicable on Experiences. 
Tue, 28 Nov, 2017 at 5:40 PM